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faq

  • What are the shipping options available?
    We offer standard and expedited shipping options. Shipping times and costs vary based on your location and the shipping method selected.
  • Can I request a custom design for my order?
    Yes, we specialize in custom designs. If you have a specific idea in mind, please contact us, and we will work with you to bring your vision to life.
  • How do I care for my custom apparel?
    To ensure the longevity of your custom apparel, we recommend washing it inside out in cold water and tumble drying on low heat. Avoid using bleach or ironing directly on the design.
  • What payment methods do you accept?
    We accept credit cards and PayPal for all transactions.
  • What is your return and exchange policy?
    We accept returns and exchanges within 30 days of purchase. Items must be in their original condition and packaging. Please contact us for return instructions.

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CONTACT

804-725-8660
baysidedesignemb@gmail.com

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